Wednesday, September 29, 2021

How Major U.S. Industries are Using Language Services in 2022 | LenguaePro


With the world facing the pandemic together, language services have become a need of the hour. Major global industries have to deal with the issue of language translations to address the needs of their businesses. Social distancing and the worldwide lockdown have increased the need of going on board with translation services. Industries are hiring employees all over the globe to acquire the skills and inventiveness of the working atmosphere to their industries. The United States has about 8% of the limited English proficient (LEP) population which equates to approx 88% of expected immigration by the year 2065.

With the growing diversity of the United States, the need to attain professional interpreters and translators has increased to get through the language barrier in the accomplishment avenue. 

The non-English speakers and the Deaf and Hard of Hearing community require special attention regarding language and communication. After the Covid-19 pandemic, a major change that occurred in business industries is the online interaction among the employees rather than face-to-face. Work from home came into scale since the social distancing norms of the Covid-19 pandemic occurred. In these hard times, companies are hiring people around the globe to enhance the standards of growth within the industry despite being language as a barrier. 

For such troubles language translation and interpretation services LenguaePro, a Translation agency in Connecticut work as a boon especially in the U.S. 

From healthcare to business, each industry needs language services to cope with the need for communication. Language access technology enables the implementation of remote language services, like Video Remote Interpretation and Over-the-Phone Interpretation, making it easier to comprise multicultural language needs. 

Looking at the growing diversity in the U.S., language translation service has become the need, since there are about 41 million Spanish speakers, 3.5 million Chinese speakers, 1.2 million Arabic, 1.2 million French, and so on. 


Need of language translation Services in different industries


Healthcare: Due to the Covid-19 pandemic, the need for VRI medical interpreters and telehealth services has increased widely. Comparing the data from 2019 to 2020, the use of telehealth services increased by 21% for primary and mental health professionals. 

Communication void between the doctor and patient can lead to an inevitable loss. Professional medical interpretation and translation services include;

  • Patient satisfaction

  • Quality clinical care

  • Lesser communication errors

  • Comprehension of diagnoses and follow up care instructions

  • Lower rates of readmission

Language translation agencies deliver the documents in the preferred language to the patient to avoid any sort of inconvenience. Suppose, the patient isn’t excellent at reading or writing the English language but the doctor is, it will create a whole mess of inconvenience which can lead to misdiagnosis and inappropriate treatment. 


Education Industry: Education Industry has been affected by the Covid-19 pandemic. Many of the children living in the U.S. are not continuous English speakers, they communicate in several languages which can affect the learning ability of our future ones. Distance learning implementation has come on board in most schools and universities due to which language exchange has become a need. Not just the students, parents are also being benefited by language translation and interpretation services. 

For participating in parent-teacher meets, curriculum discussion, and evolved norms of the schools interpreters are available on audio calls, video calls along with needed documentation translations to equip the need of schools.

Audio calls are suitable for any scheduled interpretation of spoken languages. While the deaf/ hard in hearing community is more comfortable with video conferencing to get the accurate meaning and clear conversation. 

Adding live video interpreters can be done in seconds in educational videos, phone meetings, and live virtual lessons using videoconferencing tools through Zoom, Skype, Webex, or any other virtual learning platform. 


Banking and Financial Services: In the banking and financial sector the need for translation and interpretation services has increased rapidly as the interaction between customers and bankers has come to an end due to social distancing protocols. 

To reach and retain multicultural customers in the banking and financial sector, interpreters are in need. The non-English potential customers face huge trouble in financial documentation. 

Since the banking and financial industry is based all upon trust, it is essential to maintain the trust of customers. Interpretation services help to fill in the communication void between the bankers and their customers and make them trust their services utterly. 

Interpretation services for the banking sector include; 

  • Maximizing the call center efficiency

  • Quick connections to resolve language and communication inconvenience

  • Increasing customer satisfaction

  • Improve Community Reputation within the LEP Community

  • Supporting non-English customers in their native languages.


Telephonic interpretation is a cost-effective service in the banking and financial industry. Urgent meetings can be done with a successful response when including interpretation service to your work. 


Manufacturing: Manufacturing is a highly diversified sector that holds ¼% of the economy of any country. Due to the lack of foreign language exchange manufacturers face a huge deployment in their endeavor. 

Some commonly translated documents for the manufacturing industry via translators and interpreters are; 

  • User manuals, safety documents, and technical reports.

  • Brochure, marketing manuals.

  • Vital forms

  • Written notices

  • Labeling

  • Packaging

  • Signs and notifications

  • Documents and Communications for Limited-English Proficient Workforce

  • Legal Materials (contracts, user agreements, licenses, etc) 


Translation services play a huge role in managing a countries variant industries to work correctly. Along with the above-mentioned industries some other vital industries like Legal, Insurance, public services, government agencies, Disaster management, EMS Response team, etc. 

LenguaePro, Translation services in Norwalk have subject-matter experts to take specific care in translation and interpretation services provided. To meet the need of the hour and unique set of skills, experience, and expertise you require a professional translation agency proficient in all aspects of interpretation and translation service.


Tuesday, September 21, 2021

Working With an Interpreter: How the Process Actually Works (With Tips) | LenguaePro


In this world of diversity and global businesses, working with an interpreter is mundane now. For effective communication between non-English speaking / limited-English Speaking clients and providers, government organizations, and businesses you need to have a certified and professional interpretation service. One more benefit of interpretation services is that they can also be used by the deaf or hard-of-hearing communities. 

10% of the total population of the US comprises the limited English-speaking communities and deaf/hard-of-hearing community, Interpretation services are meant to empower these communities if they might have felt defeated in some other field. 

Investing in any interpretation service is proportionally a hike in your company’s growth. Whether you’re using an interpretation service directly or not, a sturdy language-access program will definitely benefit your business. 


LenguaePro, a Professional interpreting solution in Connecticut offers a variety of interpretation services according to the business needs of the clients. 

Interpretation service is not just a single color fruit, it has a variety to fit in different needs and wants of the businesses. 

Here are some interpretation services that you should have an idea about: 


Telephonic Interpretation: Connecting people over the telephone who wish to have a conversation but do not share the same language switch to telephonic interpretation for ease. 

The interpreter converts the speaker’s language to the listeners’ language in such a way that each sentence and its meaning should be made clear.

Telephonic interpretation is extensive full-time customer service with an automated interpreting service to ease the accessibility of interpreters and clients. 


Video Remote Interpretation: It is a video telecommunication interpretation service that enables the interpretation to acquire web platforms like videophones and web cameras. VRI is also an easy-to-use interpretation platform for the deaf or hard-of-hearing communities as the interpreters also communicate in sign languages. It is the fastest-growing interpretation service in the US. 

Video interpretation attains several benefits which can be utilized in various services, 

  • A quick and efficient response is allowed in an emergency.

  • It can be useful for both hearing and deaf/hard-of-hearing communities.

  • Enhanced accuracy

  • Cost-effective solution


Zoom Interpretation: Most of the business meetings and interactions are done online, professionally via Zoom. Zoom Interpretation service enables the clients to productively organize their meets and attain business possibilities proactively. Most companies hire worldwide employees for better productivity and a globalized approach, zoom interpretation gives a wing to such approaches. Whether a limited English speaker or a hard-to-hear community, anyone can easily enable the benefits of zoom interpretation. It is highly professional and deals with accuracy to provide precision during business calls. 


On-Site Interpretation: If you’re planning for an event and considering the interpretation service then an On-site interpreter will go with your choice. Unlike virtual, in an on-site interpretation, the interpreter is physically present at the venue to help you deal with the language issues. On-site interpretation also works for both hearing and hard-to-hearing communities. 

Moreover, on-site interpretation services also act as a cherry in your conversation cake. When the interpreter interacts with the listeners face-to-face, they maintain trust in themselves which is obviously beneficial for the business. Eye contact plays a vital role in convincing your customers, it shows your confidence and trust in your business, on-site interpretation adds an extra element to your conversation. 


Tips for working with an Interpreter: 


  • Questions like who, what, where, why should be made clear to the interpreter priorly to avoid any sort of confusion among the speakers and listeners.


  • The interpreter should not add or remove any sentence during interpretation. You never know what has been translated to your listeners, it’s better to inform your interpreter to take care of such situations. 


  • Take care of your tone during the conversation, Interpreters are trained to run at a fast pace, the way you’ll present your sentences, the same way it will be represented by the interpreters.


  • Take proper measures to not hurt any cultural sentiments and values during the interpretation. Choose a professional interpretation service to avoid such mishappenings.


  • Refrain to use acronyms, phrases, and idioms during professional meetings as it may put an adverse impression on your clients. 

  • Speak directly to your clients and not to the interpreter, remember that an interpreter is just a medium. Ultimately you are bound with the client’s terms, not the interpreter’s.


  • Interpreters are highly trained in their services, treat them wisely. Make professional conversations with them.


  • Permit only one person to speak at a time, interruptions and disturbance should be avoided during the conversation as it might create a negative effect on clients. For more info please visit on site - www.lenguaepro.com 


Wednesday, September 15, 2021

Improve Employee Compliance With HR Translation Services | LenguaePro

translation service
Whether small or large enterprise, strong communication is the key to a successful management system and the Human Resource is responsible to take care of all the essentials and needs of the employees and the company. HR instructions have to be clear enough to be concise and deliver each valid Company policy in an entangled manner. 

Company policies, safety protocols, and employee handbooks should be presentable enough that every person could get the exact meaning of it in a precise way. If the rules are not concise and comprehend to every business employee then it can lead to unraveling things in a confused way. Translation agency in Connecticut, LenguaePro provides HR translation services in a professional manner to make the productivity ratio even.


HR Translation: 

Now companies are not limited to any particular city or country, they hire employees on the basis of skill and knowledge rather than distance and convenience. Work from Home facility is now applicable in many companies which makes it easier for organizations to hire employees worldwide. Skill-based employers are now esteemed means they come from a wide variety of cultures. Offices are no longer limited to the office building. 

While face-to-face communication is not possible, it is a necessity to make all the instructions clear and fair by the side of the company to all the employees. 

With different people coming together to work under an organization, it may create a disparity of views and opinions among employees. To bring every person on the same page companies need to be more clear and accurate with the norms, documents, and protocols. 

Therefore, communication is the most prudential aspect of a healthy and productive company environment because even subtle differences can create a bizarre situation. 

Let’s say if the safety handbook is not understood by every single employee, it may lead to dangerous, fatal mistakes. So to avoid situations like these it’s necessary to take off this complication. 

The Human Resources management system must have a translation service that is compatible enough to translate the documents and policy in such a way that it could be understandable by every employee.


A Closer Look at Human Resources: It is the HR department that is responsible for maintaining all the protocols, rules, and documents up-to-date. The protection of employees’ records and details, company credentials, and security prospects are all being taken care of by HR.

HR responsibility includes Contracts, Payment explanation, Safety Protocols, Confidentiality of agreements, Documents of Insurance, Employee surveys, Package benefits, Explanation of taxes withheld, Non-competition Agreements, and Employee handbooks. While reviewing all these responsibilities it is necessary to have a trustworthy and authoritative translation document to make sure each employee understands the protocol within or outside the premises. 


Human Resources Translation Services and Company Compliance: 

Every successful company needs an HR who beholds the responsibility of spelling out all the rules and expectations to the employees and puts the goals and vision of the company clear on the desk. 

After appointing a professional translation service, it becomes easy for organizations to make their terms and conditions clear to the employees. Still, HR should check the tone and voice of the translated document to match up with the original one. 

A Professional translation service fosters a diversified business and works culture to carry out the finest of everything. When the handbooks of rules and policies are delivered in the native language of each employee, it acts as a cohesive gum to hold the company together. It also makes each employee feel unique and that the company cares about them and their culture. 

LenguaePro, a Translation service in Norwalk also guarantees that the translated content will be professional and won’t affect anybody’s sentimental values or culture. For more info please visit on Site - www.lenguaepro.com 


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